iNilam University
The Knowledge of Fashion
online shopping guidelines
News letters
fashion product size chart
online channels
Gallery
Payment Guidelines
Gift Vouchers
emi facilities
SHIPMENTS AND RETURNS
Website and show-room Purchases Exchange Policy.
At iNilam.lk we believe in creating a great online/virtual and physical/visual store shopping experience that is fun and hassle-free for all our customers so that they love shopping with us as much as they love our products. So, if you ever have to make an exchange with us, we have an extremely convenient exchange policy for your benefit that you can follow in 3 easy steps!
YOUR PACK SHIPMENT
Free shipping
Island wide free delivery* on orders Over LKR 5000 *Processing fee may apply for cash on delivery orders.
Direct Delivery
We are offer to our direct visit customer of our show room/super centers who can get the product/services as free of charges such as processing fee or any other charges except for only statutory charges such as tax related government policies time to time. The customer to be paid their direct bill/invoice due amount only. Likewise in case of any return or exchange instances also treated as same in a JIT (Just In Time) management whether buy or exchange or return or refund etc. Even though, all activities are strictly subjected to our General Terms & conditions and return policy as well as our privacy policy as usual. However, we will consider value for money and valuable time of our Loyal customers under JIT management approach would be considered as prefer
